Complice Pty Ltd trading as DLUX uses the eWAY Payment Gateway for all online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.
- All online credit card transactions performed on this site using the eWAY gateway are secured payments.
- Payments are fully automated with an immediate response.
- Your complete credit card number cannot be viewed by Complice Pty. Ltd. or any outside party.
- All transactions are performed under a 128Bit SSL Certificate.
- All transaction data is encrypted for storage withith eWAY's bank-grade data centre, further protecting your credit card data.
- eWAY is an authorised third party processor for all the major Australian banks.
- eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Complice Pty Ltd.
No payment information is stored by any of our employees.
Our eCommerce system uses a secure transaction environment. We use the latest Secure Sockets Technology (SSL) available to ensure your information is safe and secure at all times. SSL is an industry standard used by all the major eCommerce sites on the Internet.
If you have any questions about security on our Website, you can email us at firstname.lastname@example.org
If you have questions or concerns regarding this statement, you should first contact email@example.com
In order to use the DLUX website, we may require information from you in order to provide the best service possible.
All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email.
Any information is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through our website, and is required in order to provide you with our products and/or services and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at firstname.lastname@example.org
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Complice Pty. Ltd. uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time you do not wish to receive correspondence from us, you can request to be removed from any mailing lists by emailing us at
Complice Pty Ltd may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose.
Complice Pty Ltd does not share any information with third parties for any unknown or unrelated uses.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
Links on the d-lux site to external entities are not covered within this policy.
The terms and conditions set out in this privacy statement only cover the domain name of dluxonline.com.au
We value your feedback. If you have any concerns or questions about our security and privacy policies, please contact our Customer Service team at email@example.com